Here are the steps for skipping orders:
Log into your account
Click ‘On your Profile’
Click ‘On View Upcoming Orders’
Click ‘Skip Order’ for the corresponding delivery date/week
Click ‘Yes, Skip this Order’ to skip it
If it changes to say ‘Unskip’, it is skipped correctly
Skipping Deadline:
- You can skip orders up to 10 weeks in advance.
- The change must be made by Tuesday at 11:55 PM ET / 8:55 PM PT for the upcoming week.
Need a Different Delivery Schedule?
If you'd like to switch to bi-weekly, monthly, or another schedule, email us at help@oddbunch.ca, and we’ll be happy to help!
Comments
21 comments
This would have been helpful if when I go into my profile there would be something for me to click on to proceed to what I want to do.
Your website is terrible, I can't seem to easily change my delivery date therefore, I'm going to cancel my subscription. Please make sure it is cancelled before my delivery date of this week.
thank you
Yes the website is terrible. Takes you around and around in the same loop, to never get to what you want.
Julie Decastris
Logged in and skipped this week's order (have screenshot confirming this), order was delivered anyway. Sent in a support ticked immediately upon receipt of confirmation email (hours before delivery), no response. Now I have a box of veg I can't use, and charged for it as well. Defeats whole purpose of program, will probably cancel subscription
Website is terrible and confusing.When I signed into my account. Can’t see upcoming order and I want to skip the delivery.
I am having the same problems. Website is horrible. You'd think it would be more user-friendly to continue have customers 🙄
I am trying to skip 1 week and the instructions say to view upcoming orders…but the website doesn't have this option.
I am having the same problem, I cannot manoeuvre through your website. I wish to cancel as it is to difficult to communicate with you and the produce received is not worth it. This was a trial and I feel it failed. Thanks for the experience, please cancel
I want to cancel this, you can’t even navigate this website. The options you list aren’t even there!
I've tried my best to navigate this website according to your instructions, but find it impossible. I simply wanted to skip a week's order but I'm frustrated. So, please cancel my subscription. Thank you.
y'all need to work on this website, it's atrocious!
I will also be canceling my subscription. Yes, the website is atrocious! And I'm not happy with the produce. Saving something from the garbage is great, as long as you aren't sending us something that should have gone in the garbage.
I have the same problem with the website. The instructions on how to skip an order or how to change the subscription, but I can't navigate what it says in the instructions. I'm going to cancel because I'm receiving boxes of veggies that I don't need.
Has anybody been successful at cancelling the orders because of the inadequate website programming? We all want to change the delivery or skip but it is impossible to get the right place. I wish to cancell my future orders. Thank You
Hi Elisabeth you just have to log into your account. I’m sharing a screenshot with instructions on how to go about doing that.
There is no view upcoming Orders….Please try it yourself
Please Just cancel all future orders, Website is not adequate, not functioning
Press on the Odd Bunch it will take you to the menu you need to select once in there what you want to do.
I repeat cancel my subcribtion . today Wednesday April 1st, I no longer need this.
I am blocking my credit card. Your website is terrible as far as being user friendly.
Food is not good I want to stop it. And need refund money for my next order.
I don’t know how to to stop it
The instructions to skip weeks of orders are impossible to follow and I just keep going in circles. The website needs a lot of work to be user friendly. It says click ‘on your profile’. How? Where? Then it says click ‘on view upcoming order’. It shows only one week. I need to skip three weeks. So frustrating!!!
Please have tech sort this out ASAP!!
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