When will my box be delivered?

If you have signed up before the weekly order deadline of Tuesday at 11:55pm Eastern Time or 8:55pm Pacific Time, you will receive your order within the same week. If you signed up after the weekly deadline, your first order will be scheduled for the following week. You can check your delivery day by entering your postal code on our Delivery Area page.

All deliveries are typically made between 12:00pm and 8:00pm local time. The exact time of delivery cannot be specified, as we optimize deliveries within your neighbourhood in order to minimize our carbon emissions and negative environment effects.

Our delivery team will provide you with the most accurate delivery window possible on the day of delivery, as long as we have your phone number on file. We will ring your doorbell or knock upon arrival, unless requested otherwise.